![]() If the OTP issue persists, please contact us by raising a query on our support page, Here you can provide your contact details including country code and a preferred time slot ( per your time zone) and we will call you back. Enabling OTP via Email or SMS 1) Open your browser and click the RoboForm extension icon. Examples In this example, when an SMS message arrives and the user grants permission, an OTPCredential object is returned with an OTP. If the case, you can provide us with a different mobile phone number to receive the OTP. Calling get() with an otp option instructs the user agent to attempt to retrieve an OTP from the underlying system's SMS app. You will require your device/mobile set with registered mobile number and internet connectivity to activate YES SECURE mobile application. Restriction (DND - Do Not Disturb) Applied on your Mobile - in some instances your mobile company or a network provider may have applied a restriction for receiving OTPs. On the field for a Contact number, you should not enter your A 6-digit OTP number is a one-time password that provides extra security for online transactions and is valid for single use. Ensure to enter your contact number in the correct format (as shown in the given screenshot).This method is used for passwordless sign-ins where a OTP is sent to the users email or phone number. ![]() Provided you do not exceed this 13-digit number limit, you may also try adding “0” or ‘00’ at the beginning of your mobile number. Requires either an email or phone number. Incorrect Mobile Number: Please make sure you enter the correct number for your mobile phone, our system will only accept mobile numbers consisting of between 9 to 13 digits (the mobile number length depends on your country of origin). OTP- One Time Password, that four to six-digit code that pops up on your screen every time you use your Debit or Credit Card for an online transaction or a. If you do not receive the OTP on your mobile phone, this could be due to the following reasons: ![]()
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